Monthly Archives: October 2026

Why diagnosis is so hard

In my previous post, I argued that the correct diagnosis of a business problem is much cheaper than any attempt to apply the wrong solution. And yet, the disciplined approach to problem diagnosis is very rare. Why?   The usual … Continue reading →

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The Cheap Fix

The price of a fix often has little to do with the size of the problem. Much more likely, it depends on the quality of the diagnosis. This runs against corporate instinct. A serious problem should require serious response, and … Continue reading →

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