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Tag Archives: Problem Definition
Oracles and Interlocutors, Revisited (Why the way small organizations use AI matters more than whether they use it at all)
A while back, I argued that there are two ways to put AI to work. You can treat it as an oracle — an answer machine you query and obey — or as an interlocutor, a thinking partner that sharpens … Continue reading
Posted in AI, Problem-solving, Nonprofits
Tagged AI, Decision Making, Nonprofits, Problem Definition, Problem Solving, Small Businesses, Strategy
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When Grant Writing Isn’t the Problem
Earlier this spring, I wrote about the structural pressures bearing down on the nonprofit sector. The numbers are not comfortable. According to the State of Nonprofits 2026 report, a national survey of 380 nonprofit leaders published by the Center for … Continue reading
Posted in AI, Nonprofits
Tagged Artificial Intelligence, Nonprofits, Problem Definition, Problem Solving, Strategy
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When Confidence Becomes the Problem: The Most Dangerous Step in Problem Solving
A few years ago, a large Midwest-based paint and coatings manufacturer asked me to help them crowdsource a redesign of a new industrial pump. The new pump worked beautifully in the lab, but clogged constantly when used outdoors. The engineers … Continue reading
Posted in Innovation, Problem-solving
Tagged Artificial Intelligence, Innovation, Problem Definition, Problem Solving, Strategy, Technology
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From Process to Practice: Who Runs It and How
This is the fifth and final post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” After I published the second post in this series, the one laying out a five-stage problem-solving … Continue reading
AI as Problem-Solving Partner: Doing It Right
This is the fourth post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” I ended the previous post with a claim that deserves scrutiny: that the real value of AI for … Continue reading
The Organizations That Need Problem Solving Most Are the Ones Doing It Least
This is the third post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” The first two posts in this series made a general case. Organizations are bad at defining problems. They … Continue reading
The Problem-Solving Manifesto
(What the Problem-Solving Process Actually Looks Like) This is the second post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” In the first post in this series, I argued that organizations … Continue reading
Why We’re So Bad at Solving Problems (And Why It Matters More Than Ever)
This is the first post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” Clients always come to me knowing what they want. Very often, however, they don’t do enough due diligence … Continue reading
Posted in AI, Innovation
Tagged Artificial Intelligence, Innovation, Problem Definition, Problem Solving, Strategy, Technology
6 Comments
Putting the Cart Before the Horse: What We’re Getting Wrong About AI
The debate about artificial intelligence has become exhaustingly predictable. On one side, we have doomsayers who celebrate every misstep—a misdrawn map of Europe, a miscounted number of r’s in “blueberry”—as proof that AI is fundamentally flawed. The word “hallucination” has … Continue reading
Posted in AI, Crowdsourcing
Tagged AI, Artificial Intelligence, Business, ChatGPT, Innovation, LLMs, Problem Definition, Problem Solving, Technology
2 Comments
How to win a war
What do you need to win a war? A few things. First, you need an army equipped with superior weapons and instilled with high spirits. Second, you need a vibrant economy capable of sustaining the hardship of continued military operations. … Continue reading