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Author Archives: Eugene Ivanov
A Sector Under Pressure (On nonprofits, rising need, and a widening gap)
In April 2026, the Providers’ Council, a Massachusetts human services membership association, and the UMass Donahue Institute published a white paper. It is titled Stretched to Capacity: The Workforce Crisis in Human Services. The title is not a metaphor. It … Continue reading
Posted in Health Care, Nonprofits, Problem-solving
Tagged Human Services, Mental Health, Nonprofits, Problem Solving, Workforce
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In Defence of AI
There is a well-known framework for understanding how people respond to loss. Elisabeth Kübler-Ross identified five stages of grief: denial, anger, bargaining, depression, and acceptance. It was meant to describe how individuals cope with death and dying. It turns out … Continue reading
Posted in AI, Global Innovation, Science & Technology
Tagged AI, Artificial Intelligence, Business, Strategy, Technology
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From Process to Practice: Who Runs It and How
This is the fifth and final post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” After I published the second post in this series, the one laying out a five-stage problem-solving … Continue reading
AI as Problem-Solving Partner: Doing It Right
This is the fourth post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” I ended the previous post with a claim that deserves scrutiny: that the real value of AI for … Continue reading
The Organizations That Need Problem Solving Most Are the Ones Doing It Least
This is the third post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” The first two posts in this series made a general case. Organizations are bad at defining problems. They … Continue reading
The Problem-Solving Manifesto
(What the Problem-Solving Process Actually Looks Like) This is the second post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” In the first post in this series, I argued that organizations … Continue reading
Why We’re So Bad at Solving Problems (And Why It Matters More Than Ever)
This is the first post in the series “Problem First: AI-Assisted Problem Solving for Organizations That Can’t Afford to Get It Wrong.” Clients always come to me knowing what they want. Very often, however, they don’t do enough due diligence … Continue reading
Posted in AI, Innovation
Tagged Artificial Intelligence, Innovation, Problem Definition, Problem Solving, Strategy, Technology
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Don’t Bring Me Chickens or Eggs — Build Me a Farm
Innovation managers love to hate the line “Don’t bring me problems, bring me solutions.” They’ll lecture you about root cause analysis. They’ll quote Einstein: “If I had only one hour to save the world, I would spend fifty-five minutes defining … Continue reading
What If Failing Fast Is Just Failing Wrong?
As Lewis Carroll once said, “If you don’t know where you are going, any road will get you there.” I think of this wisdom every time I hear the gospelers of the “fail-fast-fail-often” creed. I suspect that their easy acceptance … Continue reading
Posted in Innovation
Tagged Experimentation, Failure, Innovation, Innovation Management, Strategy, success
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Don’t Blame the Black Box: Why We Avoid AI Explanations
There’s a Russian proverb that cuts straight to the heart of human nature: Having an ugly face, don’t blame the mirror (На зеркало неча пенять, коли рожа крива). We like to blame LLM models for their lack of transparency. Calls … Continue reading