Tag Archives: consumer-centric healthcare

Patient-Centric Healthcare: Putting Patients in the Driver’s Seat. But Who Is Driving?

Posted on January 16, 2024 by Eugene Ivanov

     This image was created with the help of Microsoft Design It seems so natural to place a patient at the center of healthcare. Sure, how else? And yet, surprising as it may be, the very term “patient-centric healthcare” only emerged … Continue reading →

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A boomerang drug

Posted on August 18, 2021 by Eugene Ivanov

On June 7, the U.S. Food and Drug Administration (FDA) approved a new treatment for Alzheimer’s Disease (AD), its first in nearly two decades. Manufactured by Biogen (a biotech company based in Cambridge, MA) and called Aduhelm, the drug was … Continue reading →

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All Innovation Is Local

Posted on August 15, 2014 by Eugene Ivanov

I like this phrase: all politics is local. Ascribed to the late Speaker of the U.S. House of Representatives Tip O’Neill this phrase means that all political decisions, regardless of their purpose and scale, must take into account the interests … Continue reading →

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Customer Service

Posted on June 1, 2014 by Eugene Ivanov

(This post originally appeared on Forward Metrics) A new buzzword is coming into vogue in the media: the consumerization of healthcare. Pundits define this term as a shift in the way the healthcare industry operates: from the traditional B2B mode to … Continue reading →

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