Tag Archives: Facebook

Innovating on Facebook

Customer feedback represents a rich source of ideas for product innovation. However, the traditional methods of customer feedback collection– surveys, focus groups and ethnography–are labor-intensive and costly, so that only large and resource-rich firms can take full advantage of this … Continue reading

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Is Facebook At Work a threat to innovation management software?

Last week, Facebook released a private beta version of Facebook At Work, a new enterprise collaboration suite allowing organizations create their own social networks. FB@Work will feature a News Feed of “what’s new and relevant at your company,” extended user … Continue reading

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