Tag Archives: Steve Jobs

On Henry Ford, Toyota and Faster Horses

A consensus seems to have emerged that customer feedback, gathered through market research, is a key to successful innovation. And yet, dissenting votes can still be heard. Some folks claim that paying too much attention to customers can stifle innovation, degrade … Continue reading

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The Myth of “Unstructured” Innovation

I’m grateful to everyone who commented on my post, Does Innovation Need “Structure”? Many agreed with my assertion that adopting a formalized process (“structure”) provides innovation with direction and helps create what is commonly known as culture of innovation. Yet, … Continue reading

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