Category Archives: Innovation

Innovating on Facebook

Customer feedback represents a rich source of ideas for product innovation. However, the traditional methods of customer feedback collection– surveys, focus groups and ethnography–are labor-intensive and costly, so that only large and resource-rich firms can take full advantage of this … Continue reading

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Innovation portfolios, innovation toolboxes

Proposed by Ralph-Christian Ohr model of integrative innovation management is a set of practical recommendations that allows organizations to adopt a disciplined approach to the innovation process. Central to the model is the idea that organizations must build a balanced … Continue reading

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Know your customers and trust them too

Customer centricity—a framework that places the customer at the center of business operations—is gradually becoming a leading paradigm for new product and services development. Many firms employ a variety of marketing tools, including ethnography and netnography, to identify unmet customer … Continue reading

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Missing in Innovation Action

I’m pretty sure that the authors of the recent PWC’s report on innovation wanted to paint a nice picture of the current state of corporate innovation. Having served 246 CEO’s from around the world with rather conventional (and, to my … Continue reading

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Building your innovation “dream team”

(A longer version of this piece was originally posted to the Qmarkets blog) You’ve heard this cliché many times before: innovation is all about people. Even if you’re an avid AI fan, you hardly expect robots replacing humans as innovators any time … Continue reading

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What can crowds do?

Since the publication, in 2004, of James Surowiecki’s highly influential book, “The Wisdom of Crowds,” the idea that large groups of people are smarter than a few individuals, however brilliant, has been gradually gaining prominence in academic circles, business communities … Continue reading

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Open Innovation = Co-Creation + Crowdsourcing

A good friend of mine Michael Docherty, the founder of the consulting and new ventures firm Venture 2 Inc. (and author of the highly-acclaimed book “Collective Disruption”), was interviewed recently by IdeaConnection’s Paul Arnold. (By way of shameless self-promotion, here … Continue reading

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What do you need to innovate? Freedom! Yes, freedom.

We love talking about nurturing a culture of innovation; yet, our list of practical measures to promote entrepreneurial spirit is depressingly short. For this reason, I’ve set out to create a list of specific corporate policies that organizations may try in … Continue reading

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Dis-r-r-r-uption!

My previous post has triggered a number of interesting, often negative, comments in various LinkedIn Groups. My opponents criticized my suggestion that the current state of innovation wasn’t as bad (“broken”) as a few recent articles I referred to were … Continue reading

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Is Innovation Broken?

I’m amused with the recent stream of publications describing the supposedly dreadful state of innovation. We’re informed that “innovation today disappoints,” that it’s “not delivering” and that “our innovation systems are breaking down.” We’re also told that “people are fed … Continue reading

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